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Privacy Policy

Atelier for Fine Stringed Instruments, LLC ("Atelier," "we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, atelierfinestrings.com ("Website"). By using our Website, you agree to the terms of this Privacy Policy.

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Information We Collect

  1. Personal Information:

    • When you fill out a rental form, contact us, or make a purchase, we collect personal information such as your name, address, email address, phone number, payment information, and any other details necessary to complete your request.

  2. Usage Data:

    • We may collect information about your interactions with our Website. This includes your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

  3. Cookies and Tracking Technologies:

    • Our Website may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you use our Website and allow us to personalize your experience. You can manage your cookie preferences through your browser settings.

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How We Use Your Information

  1. To Provide Services:

    • We use your personal information to process rentals, purchases, and other transactions. This includes communicating with you, fulfilling your orders, and providing customer support.

  2. To Improve Our Website:

    • We analyze usage data to improve our Website’s functionality and user experience. This helps us identify areas that need enhancement and ensure that our Website meets your needs.

  3. To Communicate With You:

    • We may use your contact information to send you updates, newsletters, promotional materials, and other information related to our services. You can opt out of these communications at any time.

  4. To Maintain Security:

    • We use information to monitor and maintain the security of our Website, including preventing fraud and protecting against unauthorized access.

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How We Share Your Information

  1. Service Providers:

    • We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

  2. Legal Requirements:

    • We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

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Your Rights and Choices

  1. Access and Correction:

    • You have the right to access and update your personal information. You can request a copy of the information we hold about you and ask us to correct any inaccuracies.

  2. Data Deletion:

    • You can request that we delete your personal information, subject to certain legal obligations.

  3. Opt-Out:

    • You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

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Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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Contact Information

For any questions or further assistance, please contact us at:

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​403 East Putnam Avenue, Greenwich/Cos Cob, CT 06807

Tel: (203) 661-9500

Email: rentalsatelier@gmail.com

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By renting an instrument from Atelier, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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